The Opportunity

We are looking for a creative, organised and proactive Marketing & Sales Assistant to help execute the owner’s approved marketing direction across digital content, ecommerce, campaigns and customer-facing activities.

This is an assistant and execution role. The owner remains responsible for the overall creative vision, brand direction, campaign ideas, main marketing priorities, main product photography, and final approvals and decisions. The successful applicant will turn that approved direction into accurate, polished and timely work.

Social Media & Content

• Assist with preparing, scheduling and publishing social media content.
• Turn approved ideas, product photos and marketing direction into finished content.
• Assist with Reels, Stories, carousels, graphics and short-form videos.
• Prepare captions and supporting marketing copy.
• Assist with editing visual content.
• Help maintain the content calendar.
• Monitor basic engagement and direct relevant customer enquiries.
• Track basic content performance.

Email Marketing & Newsletters

• Assist with preparing and scheduling newsletters and promotional emails.
• Help prepare subject lines, copy and calls to action.
• Format campaigns according to approved branding.
• Check links, layout and information before campaigns are sent.
• Track basic opens, clicks and customer response.

Blog, Website & SEO Content

• Assist with researching and preparing website and blog content.
• Upload approved articles and content.
• Format headings, internal links and calls to action.
• Use basic SEO guidance when preparing content.
• Review content for accuracy and formatting.
• Identify outdated or missing website information.

Website, Ecommerce & Product Catalogue

• Assist with updating product information, images, descriptions and FAQs.
• Help maintain accurate ecommerce content.
• Assist with website updates for promotions and product launches.
• Identify missing, outdated or inconsistent product information.
• Help ensure products are displayed correctly online.

Design & Marketing Materials

• Assist with preparing posters, flyers, promotional graphics and signage.
• Help turn approved concepts into finished marketing materials.
• Edit images and visuals where required.
• Facilitate printing of approved marketing materials.
• Learn and use Hambelela Organic’s preferred editing tools, including Lightroom where required.
• Keep design and marketing files organised.

Marketing Campaigns & Promotions

• Assist with executing campaigns based on the owner’s direction.
• Prepare supporting content and promotional materials.
• Help organise campaign schedules and deadlines.
• Support product launches and seasonal promotions.
• Track basic campaign results and help compile simple reports.
• Contribute ideas and suggestions where appropriate.

Sales & Customer Support

• Assist the front and shop team with customers when required.
• Help customers place orders and assist with basic product and order enquiries.
• Communicate professionally with customers in person, by phone and WhatsApp.
• Learn Hambelela Organic’s products so basic approved product information can be provided.
• Support promotional selling, product recommendations and campaign follow-ups.

Events & Trade Shows

• Assist with preparation for trade shows, exhibitions and promotional events.
• Help prepare displays, products, signage and marketing materials.
• Attend events when required and assist with customer engagement.
• Help capture event photos and videos and prepare post-event marketing content.

Marketing Administration

• Help maintain marketing schedules and content calendars.
• Keep marketing files, images and designs organised.
• Help track deadlines and assist with simple marketing reports.
• Follow approval processes before publishing content.
• Communicate early if a task may be delayed.

What We’re Looking For

A practical, self-motivated and organised person who communicates clearly, follows instructions carefully, pays attention to detail, accepts feedback and is willing to learn. Formal qualifications and a specific number of years of experience are not required. Interns and self-taught applicants with practical ability are welcome.